Your order will be dispatched same day if your order is placed before 4pm, and will normally be with you within 1-2 working days. Occasionally this can take a little longer, so please allow 5 working days for delivery before contacting our Customer Service team.
All orders are shipped by our courier service provided by Parcelforce.
UK Next Day delivery £4.99 UK orders over £99 are delivered free.
European 3 Day Delivery £15
None European Deliveries 5-9 Days £25 - Please be aware the purchaser is responsible for all Custom and Import Duties which may apply to their order.
Order Processing and Dispatch
Our distribution centre's opening hours are Monday to Friday 09:00 to 17:30. Orders placed during these times will be processed the same day, subject to stock availability. Orders placed outside of these hours will be despatched on the next working day (excluding bank holidays), subject to stock availability. Orders are despatched via our Parcelforce. Standard orders can be delivered up to 17:30. Every product has a stock indicator next to it letting you know whether the item is in or out of stock. If for any instance there is an error in our stock, or a product ordered has an exceptionally long lead time we will contact you to explain the situation.
We have chosen Parcelforce as our delivery partners. When you choose
to purchase from us, please choose a delivery address that is able to accept deliveries between the hours of 9am and 5.30pm. Please be aware that the driver will require a signature for the order.
If no-one is at the address that we attempt delivery to they will try again on the next working day.
If you have any queries about delivery of your order please contact us via firstname.lastname@example.org. Please be aware that we operate a separate courier service for Non UK Mainland Deliveries.